Shipping & Returns

SHIPPING POLICY

Shipping within United States

A flat rate shipping fee of $8.95 will be applied to all orders.  Standard delivery takes approximately 3-5 business days depending on your location.

Shipping to PO boxes is subject to restrictions. 

Shipping to Canada

A flat rate shipping fee of $15 will be applied to all orders.  Standard International delivery takes approximately 5-7 business days depending on your location.

Shipping to PO boxes is subject to restrictions. 

Shipping to the Americas

If you are located in any of the following countries listed: 

Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Bermuda, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), French Guiana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Netherlands Antilles, Nicaragua, Northern Mariana Islands, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and Grenadines, Saint-Barthélemy, Saint-Martin (French part), Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela (Bolivarian Republic), Virgin Islands, Belize

A flat rate shipping fee of $25 will be applied to all orders.  Standard International delivery takes approximately 5-14 business days depending on your location.

 

Shipping to the Rest of the World.

If you are not located to any of the countries stated above, please visit www.evolisproducts.com.au to place your order.


RETURNS POLICY

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


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